Insurance

 We are currently in network with the following:

*Contact our office to check your insurance eligibility*

Insurance will be verified 24 hours in advance if clients have completed documentation and submitted an insurance card beforehand. If you have questions about your specific insurance plan, or would like a complementary insurance verification of benefits and coverage, please contact our office by phone or email.

Even if we’re out of network, your insurance may still cover all or a portion of your office sessions. The difference is that they reimburse you directly instead of us. We can easily provide you with paperwork (“superbill”) for you to claim out-of-network benefits from an insurance company not listed above.

*If out of network, clients will pay the self pay rate up front, at that time we will provide a super bill to the client. Or we can fax the client's insurance in order for reimbursement.*

 Our No-Show Policy is in place to promote the respectful and efficient use of our therapists’ time and resources. Consistently honoring scheduled appointments supports our commitment to delivering high-quality mental health care. Missing a session without proper notice not only interrupts your own therapeutic progress but also limits access for other clients who could benefit from that time. 

 Appointment Confirmation:

Clients are responsible for confirming their appointments at the time of scheduling.

A reminder will be sent 24 hours before the start time of the session via email and/or text message. You can also check all scheduled appointments in your patient portal.

*Controlled medications will not be refilled until seen after a no call no show*

Cancellation Policy:

Clients must cancel or reschedule appointments before 9:00AM of appointment day. Cancellations can be made by contacting the office manager directly by phone call.

No-Show Fee:

A fee of $25 will be charged for all appointments that are not canceled within the cancellation time. The fee will be automatically applied to the client’s account and must be settled before scheduling any future sessions.

Exceptions:

Exceptions may be considered in case of emergencies or unforeseen circumstances. Clients must communicate these situations to the office manager as soon as possible.

Multiple No-Shows:

Clients with a history of no-shows may be subject to further review, and their continued enrollment in therapy may be reconsidered.

Acknowledgement:

By scheduling an appointment, clients acknowledge and agree to adhere to this No-Show Policy. Therapists and providers reserve the right to enforce this policy to maintain the integrity and effectiveness of the therapeutic process.

 We accept cash-pay clients at a rate of $150 for the initial assessment and $100 for each session following. We can also provide superbills that can be provided to insurance companies for reimbursement.

The No Surprises Act is a federal law that gives you the right to a good faith estimate of the cost of services at this practice.  However, Ohio licensing board rules require clinicians to provide you with the actual cost of charges in a written informed consent form to which you must agree before receiving services.  That will be available to you before you are seen for services and before any billing.  In most cases, estimating how many sessions you will need is impossible. That will not be determined until your concerns are evaluated and will also vary based on the progress you make, which depends in part on your efforts with the process.  You will be free to discontinue services at any time or the services may otherwise be terminated in accordance with the informed consent form language.

 When not limited by insurance restrictions, you have the freedom to find the therapist or clinician who is the best fit for you. A strong therapeutic relationship is one of the most important factors in achieving successful outcomes. Without the constraints of insurance, you can choose a highly qualified therapist you feel comfortable with—no hoops to jump through. Just as you would seek a medical specialist for physical health concerns, it's equally important to work with an expert for your emotional well-being. Finding a therapist who truly understands your experience—and can guide you through it—is essential.

In private therapy, you and your therapist make all treatment decisions together. Insurance companies, on the other hand, often impose limitations on the number of sessions, their duration, and frequency—based on internal policies rather than clinical research or evidence. In some cases, they may even stop covering sessions entirely. Ideally, your care should be guided by your needs, not by insurance policies.

You can use a Flexible Spending Account (FSA) or Health Savings Account (HSA) to pay for services. Choosing private pay offers greater confidentiality. Unlike private payment, using insurance does not guarantee the privacy of your personal information. Claims often go through multiple departments and individuals, and therapists are frequently required to share client information to justify the need for treatment.

Therapy isn’t just for treating mental illness—it can also support overall emotional well-being. Many people seek therapy for personal growth, self-care, prevention, improving relationships, enhancing emotional and sexual wellness, and more. However, insurance companies typically only cover therapy if it meets the criteria of “medical necessity.” This means therapists must assign a mental health diagnosis and justify treatment in order for insurance to pay.

If no diagnosis is made, nothing is added to your permanent medical record. We can discuss whether a diagnosis is appropriate or necessary for your situation. Many of our clients don’t meet the criteria for a formal diagnosis—and that’s okay. Unfortunately, insurance companies often won’t cover therapy without one, and they may only approve treatment for specific conditions.